Introduction to Front Desk Management

Front Office is the most important department in the hotel, making direct contact with guests.

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Created by Academy Manager Last updated Tue, 20-Apr-2021 English
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Curriculum for this course
8 Lessons 00:00:00 Hours
Introduction to Front Office Management
1 Lessons 00:00:00 Hours
  • Intro
  • Getting Started
  • Hotel Reception 00:00:00
  • Frequently Used Words
  • How The Front Office Is Organized
  • Who Is Responsible?
  • I Would Like To Make A Reservation
  • Registering A Guest
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Description

Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing  best guest services. 

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Academy Manager

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Includes:
  • 00:00:00 Hours On demand videos
  • 8 Lessons
  • Full lifetime access
  • Access on mobile and tv